What are the possible mode of delivery

We organize deliveries to our customers with reliable and verified contractors. We can offer transport by road, sea, and air. For selected destinations, we can offer quick combined transportation: road + sea freight. We are able to provide both full truck and group deliveries of single pallets.

Where can I collect the goods from and how can I check if the loading proceeds correctly?

Goods are been stocked in our warehouse in Humlebæk, Denmark. We send packing lists, pictures, and videos of the goods in accordance with your order. The pickup option is also available 3-5 days after deposit payment depending on the size of the order.

Are delivery charges included in product prices?

Prices given in our offers are EXW Humlebæk, Denmark and they do not include delivery charges. All transport costs are calculated individually, accordingly to Customer’s needs, and always with the best rates available on the market.

Is it possible to have good labeled before the loading?

As an additional service with an extra charge, we provide full service of stickering, repacking, and text injection. We can personalize labels to the requested size, color, and language version.

Am I obliged to purchase, when I place an order?

Our standard order completion condition for foreign customers requires a 30% deposit as an order confirmation. If the amount is not settled on our account, we can not guarantee to keep the stock reserved. With domestic orders, each time we settle cooperation conditions individually.

How long does it take to receive an offer?

Our sales specialists will contact you within 24 hours from the moment of placing an inquiry.

who can I ask about current offers and prices?

Both price inquiries and commercial orders can be placed directly with our sales specialists from particular departments. Alternatively, you can use contact form available on our webpage.

What forms of payment and which currencies are accepted?

We accept payment made on the Tanlange-ApS company’s account. Payments can be made in EUR, USD.